As a consumer, you have a 14-day right of withdrawal when you shop at RÅM

The cancellation period expires 30 days after the day you receive your item, or take physical possession of the last item, in the case of an agreement for several different items ordered in one order and delivered individually.  

You must notify us within 30 days of receipt that you wish to cancel your purchase. The notification must be given by e-mail to: Hej@raamint.dk In your message, you must make us clearly aware that you wish to exercise your right of withdrawal.                                                                                                                        

You cannot undo it by simply refusing to receive the item without clearly notifying us of this at the same time.

You must send your order back to us without undue delay, and no later than 30 days after you have notified us that you wish to cancel your purchase. You must bear the direct costs in connection with the return shipment of the item. You bear the risk for the goods from the time of delivery of the goods.

The costs associated with a return are borne by the buyer. Råm recommends sending the products back with track and trace so that they can be tracked until they are delivered. We do not take responsibility for products that break, are stolen or are otherwise lost during transport to us, as this is out of our hands.

After we have received your return and checked that everything about the product is as it should be, we will refund the amount to your bank account. You will receive the money within 5-10 banking days.

(IMPORTANT) So that we can keep track of it, you must write your 4-digit order number on a note that you put in the package with the trousers.

The item must be sent/delivered to:

Frame

Tornsbjergvej 34

7120, Vejle Ø

Hej@raamint.dk

(ONLY THIS ADDRESS - NO PACKAGE SHOP)