Privacy Policy

Effective date:15 November 2025

Registered company name: Alyvh

To conduct business as: ROOM

CVR number: 42663697

Address: Tornsbjergvej 34, 7120 Vejle East, Southern Denmark, Denmark.

Telephone: +45 22 78 93 33

Email: hej@raamint.dk

Opening hours: 8:00 - 15:00 (Mon-Fri), (GMT+01:00) Central European Standard Time (Copenhagen)

1. Introduction

At RÅM, your privacy is our priority. This privacy policy explains how we collect, use, store and protect your personal data when you use our website (https://raamint.dk), make purchases or interact with our services.

We fully comply Denmark's data protection legislation and that EU General Data Protection Regulation (GDPR).

2. Data controller

SPACE is data controller responsible for processing your personal data:

Registered company name: Alyvh

To conduct business as: ROOM

CVR number: 42663697

Address: Tornsbjergvej 34, 7120 Vejle East, Southern Denmark, Denmark.

Telephone: +45 22 78 93 33

Email: hej@raamint.dk

Opening hours: 8:00 - 15:00 (Mon-Fri), (GMT+01:00) Central European Standard Time (Copenhagen)

You can contact us at any time if you have any questions regarding your personal data.

3. Types of personal data collected

We may collect the following personal information:

  • Account and order information: Name, e-mail, phone number, billing and delivery address
  • Payment information: Payment method, transaction information (processed securely via PCI-DSS compliant providers)
  • Use of website and cookies: IP address, device type, browser, pages visited, time spent on the website
  • Marketing and newsletter preferences: Subscription choices, campaign interactions
  • Customer support: Messages, queries, complaints or feedback

4. The purpose of the data processing

We process your personal data for the following purposes:

  • For processing orders and payments
  • To ship and deliver products
  • To communicate with customers about orders, updates or inquiries
  • To send marketing emails and promotional offers (with express consent)
  • To improve website functionality and performance via analytics
  • To prevent fraud, comply with legal obligations and ensure security

5. Legal basis for processing

  • Contractual necessity: Processing of your data to fulfill orders and payments
  • Consent: For newsletters, marketing and non-essential cookies
  • Legal obligation: Compliance with tax, accounting and invoicing rules
  • Legitimate interests: Fraud prevention, website optimization and service improvement

6. Cookies and tracking technologies

We use cookies to improve your experience.

Types of cookies:

  • Important / Required: Required for website functionality
  • Functional: Remember language and preferences
  • Analysis / Performance: Track the use of the website (Google Analytics)
  • Marketing / Advertising: Retargeting and ad personalization (Google Ads, Facebook Pixel)

You can manage or withdraw consent to cookies via your browser settings:

7. Data sharing / Third-party data processors

We only share your data with trusted partners:

  • Payment processors: Visa, MasterCard, Maestro, Klarna, MobilePay
  • Delivery providers: PostNord, GLS, DAO, UPS, FedEx
  • Marketing and analysis: Google, Facebook

We never sell personal data. All third parties comply GDPR standards.

8. Data Storage

  • Orders and payment data: Stored for 5 years (compliance with tax and accounting regulations)
  • Marketing Data: Until the user logs out
  • Cookies / Analysis: According to the provider's policies

After the storage period is personal data securely deleted or anonymized.

9. Rights of the data subject (GDPR)

Users have the following rights:

  1. Access: Request a copy of personal data
  2. Correction: Update incorrect information
  3. Deletion: Request erasure ("The right to be forgotten")
  4. Limitation: Restrict data processing
  5. Data Portability: Receive data in a structured format
  6. Withdraw consent: For marketing or cookies
  7. Object: For processing based on legitimate interests

How to exercise rights: Contact hej@raamint.dk with your request.

10. Data Security

  • All data transmitted via HTTPS
  • Payment information is handled by PCI-DSS compliant processors
  • Personal information stored on secure servers with limited access
  • Regular monitoring and updates to prevent unauthorized access

11. International Data Transfers

  • Personal data can be transferred outside the EU only for GDPR compliant countries
  • Standard contract provisions are used to ensure legal protection

12. Privacy of minors / Children

  • The home page is not intended for children under 16 years of age
  • We do not knowingly collect data from minors

13. Policy for marketing and newsletters

  • Only sent with user's consent
  • Easy unsubscribe option in all communications
  • All marketing communications comply EU legislation

14. Automated decision-making / profiling

  • All automated decisions (eg personalized ads) are based on express consent
  • Users can unsubscribe at any time

15. Links to Other Sites

  • SPACE is not responsible for the privacy practices of external websites linked to on our site

16. Policy Updates

  • The policy may be updated to reflect legal changes or new services
  • Last updated date will be displayed at the top
  • Continued use of the website constitutes acceptance of updated policies

17. Contact information

For questions or concerns regarding privacy:

Registered company name: Alyvh

To conduct business as: ROOM

CVR number: 42663697

Address: Tornsbjergvej 34, 7120 Vejle East, Southern Denmark, Denmark.

Telephone: +45 22 78 93 33

Email: hej@raamint.dk

Opening hours: 8:00 - 15:00 (Mon-Fri), (GMT+01:00) Central European Standard Time (Copenhagen)