Availability Statement

Effective date: 15 November 2025

Homepage: https://raamint.dk

Registered company name: RÅM ApS

To conduct business as: ROOM

CVR number: 46112474

Address: Tornsbjergvej 34, 7120 Vejle East, Southern Denmark, Denmark.

Telephone: +45 22 78 93 33

Email: hej@raamint.dk

Opening hours: 8:00 - 15:00 (Mon-Fri), (GMT+01:00) Central European Standard Time (Copenhagen)

1. Our commitment to accessibility

RÅM is committed to ensuring that our website is accessible to everyone, including people with disabilities.
We endeavor to follow all legal requirements under:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • EU Web Accessibility Directive
  • The European Accessibility Act (standards from 2025)
  • Denmark Accessibility Requirements (Accessibility Act)

Our aim is to offer an inclusive and user-friendly shopping experience for all customers, regardless of physical, sensory or cognitive limitations.

2. Accessibility features on our website

To support accessible browsing, we have implemented:

Keyboard navigation

Users can navigate menus, links and buttons using:

  • Tab page
  • Shift + Tab
  • Arrow keys
  • Enter / Space

Compatibility with screen readers

We use semantic HTML and ARIA attributes to support:

  • JAWS
  • NVDA
  • VoiceOver (Mac and iOS)
  • TalkBack (Android)

Clear typography

  • Readable font sizes
  • High contrast between text and background
  • No text embedded in images without alt text

Image descriptions

All informative pictures include alt attributes description of content and purpose.

Customizable text

Users can zoom up to 200% without losing functionality or structure.

Labels and instructions for forms

All interactive elements include labels, instructions, and available error messages.

Responsive and mobile-friendly design

The website layout adapts to all screen sizes and orientations.

3. Continuous improvements

Accessibility is an ongoing process.
We regularly:

  • Run automated accessibility tests
  • Perform manual checks
  • Review new pages, images and features
  • Train our team on accessibility best practices

Our goal is continuous improvement, not one-time compliance.

4. Known limitations

We are working to address the following areas (if any):

  • Occasionally missing alt text on recently uploaded images
  • Less contrast inconsistencies in advertising banners
  • Third-party tools (eg payment gateways) may not fully comply with WCAG 2.1

We will update this section as we implement improvements.

5. Third Party Services

Some accessibility limitations may occur as a result of third-party integrations, including:

  • Payment providers: Visa, MasterCard, Maestro, Klarna, MobilePay
  • Courier tracking portals: GLS, PostNord, DAO/Bring
  • Social Media Embeddings
  • Skrifttyper eller brugergrænseflade-plugins

Although we do not control these systems, we encourage them to maintain accessibility standards.

6. Accessibility improvements underway

We are actively working on:

  • Color contrast improvement across all sections
  • Ensuring compatibility with full-screen readers for advertising sliders
  • Adding subtitles and transcripts to future videos
  • Improved focus visibility for keyboard-only users
  • Reduces movement for visitors with vestibular sensitivity

7. Feedback and contact information

We welcome feedback!
If you experience accessibility barriers or need help using our website, please contact us:

Registered company name: Alyvh

To conduct business as: ROOM

CVR number: 42663697

Address: Tornsbjergvej 34, 7120 Vejle East, Southern Denmark, Denmark.

Telephone: +45 22 78 93 33

Email: hej@raamint.dk

Opening hours: 8:00 - 15:00 (Mon-Fri), (GMT+01:00) Central European Standard Time (Copenhagen)

8. Request for available alternatives

If you cannot access product information or pages, you can request:

  • Product information in text format
  • Images with improved descriptions
  • Help with placing an order
  • Downloadable documents in accessible PDF format

We will offer alternatives as soon as possible.

9. Formal complaints (specifically for Denmark)

If you are dissatisfied with our accessibility efforts, you can file a complaint with:

Digital Accessibility Complaints Board (The Digital Accessibility Complaints Board)
Official website: https://ast.dk

They handle accessibility problems related to Danish and EU legislation.

10. Policy Updates

This Availability Statement may be updated periodically to reflect:

  • New rules
  • Improvements to our website
  • User feedback
  • Technological upgrades

The "Last Updated" date will always reflect the latest version.

11. Commitment statement

At RÅM, accessibility is not just a legal requirement – it is part of our values.
We believe that everyone deserves equal and unfettered access to quality furniture, product information and online shopping services.

We remain committed to continuous improvement and a website experience that works for all users, regardless of ability.